Our IT is 'whoever's free that hour.' That's not a strategy.
You started small and the same person who handled IT also handled four other jobs. Now you have employees, customers, and data — and the 'IT person' is overwhelmed or doesn't exist.
Managed IT for businesses that outgrew ‘my nephew handles the computers.’
Real RMM, real security, real humans — sized for the 5-50 employee company that doesn't need a $200k IT director yet. Continuous monitoring of every endpoint. Proactive reporting that catches problems before your team does. Month-to-month pricing — leave anytime.
Based in Winter Haven, Florida. Serving Central Florida on-site, supporting remote teams nationwide.
No commitment. We'll listen to your situation and only recommend service if it's a fit.
Sound familiar?
If you run a 5-50 employee business, you've probably said one of these out loud this year:
We outgrew break/fix but we're not enterprise yet.
Calling someone every time something breaks doesn't scale. But you don't need (or want to afford) a full-time IT director. The middle ground isn't well-served.
The big MSPs won't return my calls.
Enterprise managed-services providers want 100+ endpoints minimum. You have 25. You need their tooling and discipline, just sized for your business and budget.
Whatever brought you here, we've heard a version of it from another small business. Here's how we work.
Four ways we run managed IT
Tech Baker LLC operates under the TechBomby brand to deliver managed IT, security, and proactive reporting to small businesses across Central Florida and remote-first nationwide.
Full management (Manage)
For businesses without in-house IT. We run the stack end-to-end — endpoints, network, security, helpdesk, vCIO. Starting at $65/endpoint/month.
See Manage details →Monitoring only (Watch)
For businesses with technical staff. We watch every endpoint and surface the signal; your team handles remediation. Starting at $25/endpoint/month.
See Watch details →Co-Management
For businesses with an internal IT lead who needs leverage. We cover after-hours, security stack, backup verification — they keep the customer-facing role. Starting at $45/endpoint/month.
See Co-Manage details →Project + consulting
One-time engagements: M365 migrations, network refreshes, security audits, compliance prep. $175/hour or fixed-bid quotes.
See Project work →How it works
Three steps from "we're curious" to "our tech just works."
We assess
Free 45-minute consultation. We look at your current stack, identify gaps, and figure out whether TechBomby is the right fit. If you're already on a good MSP, we'll tell you. No pressure, no sales script.
We onboard
Service agreement + first invoice through Stripe. 60-90 minute setup session — install agents, document asset inventory, configure backup verification. You see every access we have, and you can revoke any of it at any time. 30-day calibration period begins.
We run it
Continuous monitoring. Security updates installed when endpoints come online. Helpdesk for your staff. Monthly health reports per location. Quarterly stack reviews. You get back the mental space technology was taking up.
Plans + pricing
All tiers are month-to-month. No contracts, no setup fees, no minimum-term commitments. Per-endpoint pricing in plain English.
Watch
$25/endpoint/month
For businesses with technical staff who want eyes on the stack without management.
- 24/7 monitoring of every endpoint (TacticalRMM agent)
- Real-time alerts on critical events (disk, security, offline)
- Monthly health + security reports per location
- Quarterly stack review call
- Email support for monitoring questions
- You handle remediation; we surface the signal
Manage
$65/endpoint/month
For businesses without in-house IT. We run the stack end-to-end.
- Everything in Watch, plus:
- Full patch + update management (Windows + macOS + 3rd-party apps)
- Helpdesk for your staff (email + phone + remote-support sessions)
- Same-business-day response on standard tickets
- Endpoint security (AV / EDR) management
- DNS filtering for the whole network
- Quarterly security review with written recommendations
- vCIO check-in (45 min/quarter) on tech direction
Co-Manage
$45/endpoint/month
For businesses with an internal IT lead who needs leverage.
- Everything in Watch, plus:
- After-hours + overflow helpdesk for your team
- Security-stack management (the tools your IT lead doesn't want to babysit)
- Backup oversight + verification + restore tests
- Tool co-licensing (RMM + endpoint security + DNS at our rates)
- Quarterly strategic review with your IT lead
Secure
Custom
For regulated industries — healthcare, legal, finance, nonprofits with PII.
- Everything in Manage, plus:
- 24/7 SIEM (Wazuh) with alert triage
- Incident response retainer (4-hour business-day SLA)
- HIPAA / PCI / SOC2-prep documentation + control mapping
- Annual 3rd-party penetration test included
- Dark web monitoring for your domains
- Compliance audit support (1 audit/yr included)
Who we serve
We work with small businesses across these verticals. Each carries its own tech-stack patterns and compliance expectations.
Healthcare practices
1-25 providers
HIPAA-ready stack. EHR integration support. PHI-aware backups. Endpoint encryption + audit logging.
Legal firms
under 50 attorneys
Matter-aware backup retention. eDiscovery prep. Privileged-communication endpoint security.
Accounting + professional services
5-30 staff
Month-end + tax-season reliability. Locked-down endpoints for client data. SOC-style controls without enterprise overhead.
Property management + real estate
1-3 offices
Multi-site networking. Mobile-first workflows. Owner-access reporting per location.
Trades + contractors with admin staff
5-25 employees
Field-laptop ruggedization advice. Job-cost software support. Vendor portal integration.
Nonprofits
5-40 staff
Donor-PII security. M365 / Google Workspace Nonprofit licensing optimization. Grant-compliance documentation.
Why TechBomby
We're not the cheapest option. We're not the biggest. Here's what we are.
Real RMM, real tools
TacticalRMM agents on every endpoint. Zabbix on every network. Wazuh SIEM where compliance demands it. Same stack large MSPs run — sized for your business.
Real humans
When you call, a person answers. When you email, you get a reply from someone who can actually help — not a ticket number from a queue.
Flexible terms
Default is month-to-month — no setup fees, cancel anytime. Multi-year agreements available with negotiated discounts for customers who want predictability + lock-in pricing.
Honest pricing
Per-endpoint pricing in plain English. No "professional services" line item that doubles the bill. The price on the website is the price you pay.
Privacy first
Our agents monitor device health and security state — not your staff's screens, files, or keystrokes. Your data is yours. We tell you exactly what we collect.
Honest scope
We tell you what we can do AND what we can't. When something is outside our scope, we say so and recommend who to call. We'd rather earn trust than oversell.
The same tools enterprise MSPs run
TechBomby's platform is built on open-source and best-of-breed tooling that Fortune 500 IT teams use. We pay for the licenses where they aren't free; we don't charge you extra to run them.
TacticalRMM
Open-source remote monitoring + management. Every endpoint we cover runs the agent. Patch deployment, security baseline, monitoring, alerting — all from one pane.
Zabbix
Enterprise network monitoring. Tracks circuit health, switch + router status, internet quality. Same software Fortune 500 NOCs run.
Wazuh (SIEM)
For Secure-tier customers. Centralizes endpoint logs, detects anomalies, supports HIPAA / PCI / SOC2 evidence collection.
Vaultwarden
Self-hosted credential vault. Where we store any credentials we manage on your behalf — strict access controls, audit trail, MFA on every login.
MeshCentral
Secure remote-support platform. Permission-gated per session — your staff explicitly approves before we connect.
AdGuard Home / NextDNS
DNS filtering for your whole network — blocks malware domains, phishing, unwanted content categories. Per-client policies for office vs. exec vs. guest.
These are real tools, not marketing claims. Every customer can verify what we're using, see our agent's open-source repository, and audit what data leaves their network. Transparency about the stack is how we build trust.
Tech Baker LLC is a registered Florida limited liability company. We operate under the TechBomby brand for customer-facing services.
Ready to talk? Pick a time.
Free 45-minute consultation. We look at your stack, ask questions, and either propose a fit or tell you we're not. Quick — no commitment.
Or call us directly at (863) 320-1236 during business hours (Mon-Fri 9am-6pm Eastern), or email hello@techbomby.com.
Common questions
Do I have to sign a long-term contract?
No. Default is month-to-month — cancel anytime, no fees. We do offer multi-year agreements with negotiated discounts if you want price lock-in or budget predictability, but those are optional and customer-initiated. We will never force a long-term commitment as a condition of service.
What about my existing IT person?
The Co-Manage tier is built for exactly that. We handle the layers your in-house IT doesn't want to babysit — after-hours coverage, security stack, backup verification, tool licensing — and partner with your IT lead on strategy. They keep the customer-facing IT role.
Can you support remote and hybrid workers?
Yes. Our RMM agent works wherever your endpoint goes — home, hotel, conference, customer site. We treat travel-mode networks differently, so a laptop on hotel Wi-Fi isn't flagged as an incident.
How quickly can you respond when something breaks?
Standard tickets get same-business-day response (Mon-Fri 9am-6pm Eastern). Critical issues — production-down, security incidents — get faster response per your tier. Secure-tier customers have a 4-hour incident SLA.
We need HIPAA / PCI / SOC2 readiness. Can you help?
Yes — that's what the Secure tier is built for. Documentation, control mapping, SIEM-based evidence, annual pen test, audit support. We don't certify you (no auditor can both build and certify) but we get you audit-ready.
Can you migrate us off our current setup?
Yes — that's typically a Project engagement (one-time fee or fixed-bid). M365 / Google Workspace migrations, network refreshes, new-office buildouts are routine. If we land you well on the new stack, you're a great candidate for Manage afterward.
Is your monitoring software spyware?
No. The agents watch device health (CPU, disk, security state, update status) — not your staff's activity. We don't read files, watch screens, or capture what employees type. The agent is open-source so anyone can audit what it does and doesn't do.
What's NOT in scope?
In-person visits outside Polk County and adjacent (unless on a Project engagement). Hardware replacement parts (we recommend, you purchase). Warranty mediation with manufacturers. App-specific training (Photoshop, Excel, etc.). Structured wiring beyond patch panels.
How much does it really cost?
Per-endpoint pricing visible on this site: Watch $25, Manage $65, Co-Manage $45, Secure custom (typically $90-150). A typical 15-employee business on Manage runs $975/month. Project work is $175/hour or fixed-bid. No hidden fees, no setup charges.
I'm just curious — can I learn more without committing?
That's exactly what the free 45-minute consultation is for. We talk, ask questions, and either propose a fit or tell you we're not. No pressure, no sales script. If you bring an existing IT stack we'll point out what we'd change and why — whether you hire us or not.
Ready to take IT off your plate?
Free 45-minute consultation. We'll look at your stack, surface what we'd do differently, and only propose service if it's a fit.
hello@techbomby.com · (863) 320-1236
Monday – Friday, 9am – 6pm Eastern
Tech Baker LLC, based in Winter Haven, Florida. Serving Central Florida + remote nationwide.